Means
Tekes listens to the customers and acts agilely and rapidly guided by customer needs.
- Tekes organisation and operating mode support efficient operation and combinations of skills that help to renew the business sector
- Effectiveness is achieved through customer successes
- Tekes has four core processes for its customer service provision: funding, customer management, programmes, guidance
- The core processes bring the expertise and resources of the areas of responsibility and units together into efficient operation
- Tekes draws on international cooperation in all of its core processes


